Pharmacy Portal

Pharmacy Portal User Privacy Policy

Seattle Children's respects the privacy of users of the Pharmacy Portal. This User Privacy Policy explains what information is collected about you, how that information may be used, with whom it may be shared, and your choices about such uses and sharing.

Our treatment of your individually identifiable health information generally, whether or not submitted or accessed by you via the Pharmacy Portal, is governed by our Notice of Privacy Practices.

What Information is Collected

The Pharmacy Portal may collect personal information as part of the registration process (information that can identify you including, but not limited to name, account user name, passwords and email address) and non-personal information (information that does not identify you including, but not limited to, information about the internet browser and device you are using and the pages visited during your Pharmacy Portal use).

Information You Provide

The Pharmacy Portal collects personal information from you as part of your use. This information is collected to help identify you on return visits to the service, categorize your questions or needs, respond to them, and, if applicable, investigate a privacy or security breach of the Pharmacy Portal.

Information Collected Automatically


Cookies are small text files that are stored on your computer or mobile device and used to maintain login preferences of the browser session. You may choose to adjust the settings of your web browser to disallow the usage of cookies.

How Information May Be Used

Online Comments, Surveys, and Feedback Forms

You may be asked to complete surveys, provide comments, or complete feedback forms when using the Pharmacy Portal. Seattle Children's uses such information to better understand your needs and preferences and to gather information about health care trends and issues.

With Whom Information May be Shared

Seattle Children's wants you to understand when and with whom it may share your personal and non-personal information. Your information is never sold or rented to others. Seattle Children's does not share your personal information with others except as indicated below.

Pharmacy Portal Messaging

Messages that you send to Seattle Children's via the Pharmacy Portal may be shared with Seattle Children's staff and providers.

Service Providers

Third-party service providers who perform services on behalf of Seattle Children's may access your personal information contained in Pharmacy Portal to allow better service to you and other users. These third-party service providers are obligated to Seattle Children's not to disclose or use your personal information for other purposes, except as may be permittted or required by law.


Agreggate user information may be used to improve our site performance and other purposes permitted or required by law
Seattle Children's may share your information in response to a subpoena or similar investigative demand, a court order, or a request for cooperation from law enforcement or any government agency; to establish or exercise its legal rights, including, but not limited to, efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud, or other wrongdoing; to protect and defend the rights, property, or safety of Seattle Children's, its patients, employees, or others; to enforce the Pharmacy Portal terms and conditions or other agreements and policies; or as otherwise required by law. In such cases, Seattle Children's may raise or waive any legal objection or right available to it.

How Seattle Children's Protects Your Personal Information

Pharmacy Portal has reasonable security measures in place to prevent the loss, misuse or alteration of the information under our control. Information is stored on hardened servers. Access to change or edit content/information is restricted to those authorized by Seattle Children's.

Your Choices About Collection and Use of Information

You can choose not to provide Seattle Children's with certain information, but that may result in your being unable to use certain features of the Pharmacy Portal.

Third-Party Websites

Pharmacy Portal may contain links to websites of outside organizations. Seattle Children's is not responsible for the privacy practices of websites of these organizations. Please familiarize yourself with the privacy policies of any website you visit to determine what information is being collected.


If you have any questions about this User Privacy Policy, you may contact:

Chief Medical Information Officer

Seattle Children's/ M/S RB.2.419
PO Box 5371
Seattle, WA 98105

Privacy Office

PO Box 50020 / RC 402
Seattle, WA 98145-5020
206-987-1200 866-987-2000, extension 7-1200 (toll free)

Contact Privacy Office

Changes to this User Privacy Policy

Seattle Children's may change this User Privacy Policy from time to time without notice. The most recent revision date is listed below and the posted version of this User Privacy Policy will apply to your use of the Pharmacy Portal.

Revision Date: 2 Feb 2017